Shipping

We strive to get your order packaged and sent out as quickly as possible since we know how excited you get once you’ve placed your order (we’re hockey players too). It mainly results in next day send out.

 

We are working with Purolator, Canada Post, USPS and other shipping carriers to provide you with the fastest shipping at the best price. Estimated delivery time varies from one country to the other:

Expedited Parcels (Quebec) 1-3 business days

Expedited Parcels (rest of Canada): 2-5 business days

Expedited USA: 4-6 business days   

Tracked Packet USA 4-7 Business Days

 

Once the order is shipped, you will receive a confirmation email with the tracking number.

 

For US costumers: Once your order as entered the US, you need to track it on USPS site using the same tracking number to get more accurate tracking info.

 

 

Shipping Pro Tip

Shipping price for one or more hockey sticks is pretty much the same. That's why we offer a lot of 2-packs so you can save on shipping as well as get a better price for each stick. That way, you can order 2 hockey sticks, save money and be set to rock your league for the rest of the season

Contact us to build your personalized bundle and get the best price possible

 

Pick up at our Warehouse

If you prefer picking up your order directly at our warehouse near Montreal in Sainte-Anne-des-Plaines  and save on shipping fees, simply choose this option at checkout and contact us for an appontement 

 

Understanding of Imperfection 

Pro stock hockey equipment may travel a lot from the manufacturers to the team locker rooms and then finally to our warehouse. Our staff makes sure that your purchase is as perfect as possible, but due to the nature of the equipment and handling, our new sticks and equipment may have nicks, scratches or other cosmetic imperfections.

 

Warranty

Since we want to offer the lowest price, we have to cut as much as possible on expenses. Therefore, we won’t be offering full warranties. This is standard industry practice for pro stock hockey sticks since they don’t come with a manufacturer’s warranty.

However, since we do take pride in customer satisfaction, we are willing to offer our own limited warranty for unlucky customers. That way, if by some misfortune your stick breaks within the first 30 days following the reception of your order, we will offer you a discount on your replacement stick. Just contact us for further information

Note: in order to be eligible for the discount, you must send proof of the broken equipement, sending us a picture by email is acceptable

 

Non Authorized Retailer

 HockeyOnSale sells all products in “as is” and / or “as manufactured” condition. We presents the products for sale to the best of our ability through detailed descriptions and quality photography. Most products are highly customized for each individual player and many of these products may vary greatly through customization and materials from the comparable retail products.   By visiting our site and/or purchasing something from our site, you understand and agree that HockeyOnSale is not an authorized retail dealer for the various hockey equipment manufacturers, provides no warranty, provides no representation of manufacturers’ claims and assumes no liability whatsoever for any product sold on our site.

 

Returns/Exchange

The high cost of shipping makes it difficult to process returns/exchanges. Our low prices come with thin margins that doesn’t allow us to cover returns/exchanges. Once your order is placed on our website, the sale is final.

 

In the event HockeyOnSale made an error in the shipment of your order, please immediately notify us via e-mail

 

Pricing

Hockey players are everywhere! That's why we enable our customers to shop in CAD or USD. Your local currency will automatically be selected based on your location.

HockeyOnSale reserves the right to cancel any orders containing pricing errors.

 

How Sticks Are Measured

All our sticks are measure from heel to the top.