Shipping
We strive to get your order packaged and sent out as quickly as possible since we know how excited you get once you’ve placed your order (we’re hockey players too!). This usually results in next-day shipping.
We work with UPS, Purolator, GLS Canada and other carriers to provide the fastest shipping at the best price. Estimated delivery time varies by location:
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Quebec : 1-3 business days
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Ontario & Maritimes : 2-4 business days
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Western Provinces : 2-6 business days
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Rest of Canada : 5-9 business days
Once your order is shipped, you will receive a confirmation email with a tracking number.
Shipping Pro Tip
The shipping cost for one or more hockey sticks is almost the same. That’s why we offer 2-pack deals—so you can save on shipping and get a better price per stick.
By ordering two hockey sticks, you save money and you’re ready to dominate your league all season!
Contact us to build a personalized bundle and get the best possible price.
Pick Up at Our Warehouse
Want to save on shipping fees? You can pick up your order directly from our warehouse near Montreal in Sainte-Anne-des-Plaines.
Simply select this option at checkout and contact us to schedule a pickup appointment.
It’s also possible to see our full inventory in person before purchasing, by appointment only.
Contact us with the date and time that would work for you, and we’ll confirm everything.
Understanding of Imperfection
Pro stock hockey equipment travels a lot—from manufacturers to team locker rooms and finally to our warehouse.
Our team ensures that your purchase is as perfect as possible, but due to handling and transportation, new sticks and equipment may have minor cosmetic imperfections like nicks or scratches.
Warranty
Applies to all sticks, except All Black Player Sticks, which are covered by a 30-day warranty (see below)
As you may know, pro stock sticks are sold without a manufacturer warranty. As the retailer, we’ve chosen to reflect this in our pricing structure, offering lower prices rather than implementing time-consuming and labor-intensive warranty processes. This means that, in the long run, our customers save a significant amount of money compared to paying full retail prices for sticks with a warranty.
However, we completely understand how frustrating it is when a stick breaks quickly. To help, we offer our customers a discount on a replacement stick in situations where a stick breaks within 30 days.
The discount amount varies depending on the situation, so if a stick breaks, simply reach out to us.
To be eligible for this discount, you will need to send us proof of the broken stick (pictures by email is acceptable).
All Black 30-Days Warranty
Applies to all All Black player sticks (All Black goalie stick are not covered)
All All Black player sticks come with a 30-day warranty starting from the date of purchase or delivery. If your stick breaks within this period, you may qualify for a one-time full replacement.
To submit a warranty claim, you must provide proof in the form of a video. Please contact us at info@hockeyonsale.com to submit your claim.
Important: This warranty provides a one-time replacement only. The replacement stick does not include any additional warranty. Any applicable shipping fees are the responsibility of the customer.
What Classifies as a Break
- A complete break in the shaft or blade of the stick.
- A partial break or crack in the shaft or blade of the stick that renders the stick unusable.
HockeyOnSale reserves the right to deny any warranty claim if we determine the stick was intentionally broken or if there is repeated abuse of the warranty policy
Non-Authorized Retailer
HockeyOnSale sells all products "as is" or "as manufactured."
We do our best to present products accurately with detailed descriptions and quality photos. However, most pro stock products are highly customized for individual players and may differ from retail versions in materials and design.
By purchasing from our site, you acknowledge that:
HockeyOnSale is NOT an authorized retailer for major hockey brands.
We do NOT offer manufacturer warranties.
We do NOT guarantee manufacturer claims.
We assume NO liability for any product sold on our site.
Returns & Exchanges
Due to the high cost of shipping, we cannot process returns or exchanges. Our low prices come with thin margins, which don’t allow us to cover return costs.
All sales are final once your order is placed on our website.
If we made an error in shipping, please notify us immediately via email so we can correct it.
Pricing
Hockey players are everywhere! That’s why we allow you to shop in CAD or USD. Your local currency is automatically selected based on your location.
HockeyOnSale reserves the right to cancel any orders containing pricing errors.
How Sticks Are Measured
All our sticks are measured against a wall